Privacy Policy

Crystalily.com.my is committed to maintaining customer privacy and maintaining the security of any personal data which we receive from the customer.

Customers that purchase or use our products will be asked to enter basic personal information. This information on our database is not made available to third parties, beyond the essential requirement for credit card validation during purchase. The information is used solely for our billing and payment purposes, and notifying customers and partners of future updates to our products or services.

It is Crystalily.com.my policy that personal information, such as your name, postal and e-mail address, credit card info or telephone number, is private and confidential. Accordingly, the personal information you provide is stored in a secure location, is accessible only by designated staff, and is used only for the purposes for which you provide the information (such as to reply to your request or to handle your warranty claim). For example, when you file a warranty claim online, the personal information you provide will be used to process your complaint.

If you also indicate on our sites that you would like to receive information about other Crystalily.com.my products and services, such as special offer or membership, your personal information will be added to appropriate Crystalily.com.my mailing lists. You can indicate your desire when completing a complaint form or when you send us e-mail. If at any time you change your mind and would like to add or remove your name from the Crystalily.com.my mailing list, or correct your personal information, please email us at sales@crystallily.com.my

No Release of Information to Third Parties

Personal information will not be released to third parties except to further the purpose for which you provide the information, such as sending your complaint to our supplier for action, or if release is required by law or is pertinent to judicial or governmental investigations or proceedings.

There are no other circumstances under which we will provide or sell personal information to third parties.